Disaster, crisis and emergency numbers

Fortunately, the chances of a major disaster or crisis occurring in your area are very small. Should there be any immediate danger from a disaster or emergency situation, you will be alerted by the siren. If you have NL set up on your mobile phone, you will also receive a signal from this. Stay as calm as possible, go inside, close doors and windows and turn on the radio or TV to the regional station.

Every first Monday of the month, the sirens are tested at noon.

What to do when the siren goes off?

  • Enter the nearest building as soon as possible.
  • Close all doors and windows. Also turn off any ventilation systems.
  • Let people who ring your doorbell take shelter.
  • Warn people who do not notice the siren.
  • Listen to the disaster station. On this station you will get information and instructions from the government. In a disaster in your area, this is the regional broadcaster on radio or TV. In a national disaster, this is Nederland 1 or Radio 1.
  • Visit nl. During an emergency, you will find all the information about the disaster here.

If you need to leave your home and surroundings

  • Shut off gas, water and light.
  • Take only the much-needed items with you.
  • Lock your home and verify that your neighbors know an evacuation is taking place.
  • In a large fire, stay low to the ground and leave the building as quickly as possible. Can't do this? Then stand in front of a window where the fire department can see you.

Transportation

  • Include as many others as possible.
  • Listen to traffic information over the radio.
  • Follow the route indicated by the police.
  • Go to the shelter or visit family or friends outside the disaster area.
  • There is special transportation for the needy, elderly and schoolchildren during a disaster or crisis. The institutions (nursing or elderly homes and/or schools) where these people are at the time provide this.

What not to do when the siren goes off?

  • If the siren goes off, never call the national emergency number 112. Also do not call the local police, fire department or ambulance service. This can overload the telephone exchanges. This has serious consequences for getting help started.
  • Do not take your children out of school. Children who are in school should stay there and be taken care of by the school. 

Emergency Services

Is there an emergency? Then always call 911. Even when in doubt.

Is there no emergency? But do you need police, fire or ambulance assistance? Then call the numbers below:

Police

Phone number: (0900) 88 44
Website: nl

Fire Department 

Phone number: (0900) 09 04
Website: nl

Ambulance

Phone number: (088) 877 90 00
Website: nl

Municipality

Phone number: 14 0181
Website: nl

Useful links

Crisis.nl
Up-to-date government information on disasters, emergencies and emergencies.

Rijnmond Safe
Rijnmond Safe informs and alerts at incidents, disasters and crises. You will find the most up-to-date information in the app or on the website. Download the Rijnmond Safe app from the App Store or Play Store.