Report inappropriate landlord behavior

The Good Landlord Act gives municipalities more tools to combat improper rental practices. Are you looking for or renting a home from a landlord? And do you feel that the landlord is discriminating against you or threatening you? Are they asking for an excessive security deposit or charging unfair service fees? If so, you can report the landlord’s improper conduct.

What can you report?

  • Housing discrimination: A landlord may not select a tenant based on nationality, religion, beliefs, political affiliation, race, gender, disability, sexual orientation, or any other grounds.
     
  • Harassment: Landlords and rental agents are not allowed to harass tenants. For example, by threatening to terminate the lease or by threatening to cut off your electricity.
     
  • Security deposit of 3 months or more: As of July 1, 2023, landlords may charge a security deposit of no more than 2 months. If the lease was signed before July 1, 2023, the landlord may still charge a security deposit of 3 months.
     
  • No written lease agreement: A lease agreement must always be in writing. The agreement must be signed by both you and the landlord.
     
  • Excessive service charges: service charges must be fair. Landlords and rental agencies must send a statement of service charges every year.
     
  • No information about your rights and obligations as a tenant: your rights and obligations regarding the lease must always be in writing.

Additional rules with migrant worker

  • The lease may not be attached to an employment contract.
  • Rights and obligations must be written in a language the migrant worker understands.

Make a report

DigiDReport inappropriate landlord behavior

Additional information

For more information about the Good Landlord Act (WGV), visit the Rijksoverheid’s website.